I’m a hands-on design leader – I lead both projects & people.
A few of my thoughts on design craft & management are below, just a scroll away.
Design management
Building a successful UX team: A curriculum for systematically skilling up your people
A framework for identifying skill gaps, then building a learning curriculum to develop craft, context, and communication skills.
Design craft
Scenarios & Task Flows: How to align design decisions with user behavior
Connecting behavior with design— How to use Scenarios & Task Flows to design human-centered interactions.
Leveraging the constraints around our work to envision a broader range of ideas that incite critical thinking & debate.
Designing for user interaction — How to utilize Functionality, Elements & States to design systems, not just screens.
Crafting well-formed research questions enables you to produce actionable insights, quickly.
Process is not the solution. How to utilize scoping discussions & design methods to lead conversations that shape and guide your work.
Setting non-researchers up for success by determining when & how to effectively involve them in UX research activities.
Context + scenario + outcome. Take control of your interviews — focus on three facets of interaction to understand motivations and behavior.
An overview of user flows and how to use them to identify, make, and communicate better human-centered design decisions.
Tips & techniques for becoming an effective remote facilitator.
Tips & Techniques for Designers & Product Managers.
An exploration of scalable techniques for designing more meaningful and impactful, user-centered onboarding experiences.
A 3-step framework for defining product features and functionality in close collaboration with your peers.