Ro's Onboarding Visit

Company
Ro
My role
Design Director & Principal Designer
Primary focus
UX Design, IA & Storytelling
Ro's  Onboarding Visit

Aligning onboarding requirements with customer value to reduce friction & increase CVR.

Designed an experience that optimize the conversion funnel that increased conversion by reducing patient friction, aligning the experience with customer value and increasing the quality and depth of the Ro customer experience by bringing the Ro brand principles to life within the bottom-of-funnel experience.